Service philosophy: Win the market with service and satisfy customers with quality

We will continue to provide customers with high-quality products and timely and thoughtful services.

Product Customization Service Process

Pre sales service:

Professional project engineers provide you with technical support such as product selection, technical solution design, and product testing; We provide you with a comprehensive customized and exclusive honing plan to meet your production and processing needs.  

During sales reporting:

During the production and manufacturing process of the product, we continuously deepen our understanding of customer honing processing needs, conduct technical exchanges, conduct sample honing experiments, conduct process adjustments, technical improvements, and match precision customized honing tools.

after-sale service:

1. Install and debug on-site products until they meet the processing accuracy requirements;

2. Regular ｏｒ irregular telephone ｏｒ on-site inspection services;

3. User files and debugging maintenance records should be archived and kept in a unified manner;

4. Factory specific training for user operation, maintenance, and other related personnel;

5. Product testing, maintenance, and provision of spare parts;

6. Survey of user satisfaction and timely handling of feedback opinions;